Doc Verdict

Frequently Asked Questions

Find answers to common questions about our medical note service

How long does it take to get my medical note?

Most medical notes are generated and verified within 2-4 hours of payment completion. You'll receive an email notification when your note is ready for download.

Are your medical notes accepted by employers and schools?

Yes, our notes have a 99.8% acceptance rate. They are verified by licensed physicians and follow standard medical documentation formats that are widely accepted by employers and educational institutions.

What information do I need to provide?

You'll need to provide basic personal information (name, date of birth, contact details), your location (state), the reason for your absence, current symptoms, and the dates you need to be absent from work or school.

Is my personal information secure?

Absolutely. We use bank-level encryption and follow HIPAA guidelines to protect your personal and medical information. Your data is never shared with third parties without your consent.

What if my note is rejected by my employer or school?

We offer a 100% satisfaction guarantee. If your note is rejected for any reason related to our service quality, we'll provide a full refund. See our refund policy for complete details.

Can I use this service for insurance claims or legal purposes?

No, our medical notes are specifically for standard work/school absence documentation only. They cannot be used for insurance claims, military leave, drug test accommodations, work restrictions, disability claims, or court proceedings.

Do I need to have a video call with a doctor?

No video call is required. Our AI system generates your medical note based on the information you provide, and it's then reviewed and verified by a licensed physician.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards. All payments are processed securely through encrypted payment systems.

Can I get a note for multiple days?

Yes, you can specify the duration of your absence when filling out the form. However, extended leave periods may require additional medical documentation or justification.

What if I have severe symptoms that require emergency care?

If you're experiencing severe symptoms like chest pain, difficulty breathing, severe bleeding, or other life-threatening conditions, please call 911 or visit your nearest emergency room immediately. Our service is not intended for emergency medical situations.

Can I modify my note after it's been generated?

Minor modifications may be possible within 24 hours of delivery. Contact our support team at support@docverdict.com with your request. Major changes may require a new application.

How will I receive my medical note?

Your medical note will be delivered via email as a PDF attachment. You can also download it directly from our platform. The note will be formatted professionally and ready to submit to your employer or school.

Still have questions?

Our support team is available 24/7 to help you with any questions or concerns.